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Job Title: Trainer/ Auditor

Reporting to: Senior Training Manager

Department: Training

Location: National (field based)

 

We are looking to employ a Trainer/ Auditor with excellent written, verbal, interpersonal and communication skills. The successful candidate is expected to be proficient, organised and have excellent time management skills and the ability to multitask and adapt in a fast-paced environment.

To ensure success, the Trainer/Auditor should understand the business operation and decision making process with a keen interest in delivering targeted and tangible results.

Top candidates will be innovative, strong decision makers, and outstanding facilitators of learning and change.

 

Essential Skills & Qualifications:

 

  • Hold a current Transport Manager Certificate of Professional Competence in Road Haulage or Passenger Transport (or actively studying towards one).
  • Minimum 5+ years’ experience in freight distribution and logistics industry.
  • Train the Trainer Qualification.
  • Demonstrate excellent written and verbal communication skills.
  • Strategic and creative mindset with meticulous attention to detail.
  • Be independent, objective, and self-motivated.
  • Ability to make decisions and use own initiative.
  • Effective planning and organisation of own work schedule.
  • IT literate with a good working knowledge of MS Office Suite.
  • Flexible to travel and work across the island of Ireland.
  • RSA approved for delivery of Driver CPC modules.
  • Health and Safety qualification desirable but not essential.

 

Job Summary:

 

  • To deliver FTA Ireland Training Programmes
  • To deliver CPC Training modules
  • To conduct FTA Ireland Compliance Audits

 

Main Responsibilities:

 

  • Promote and deliver the highest standards of training and auditing services for FTA Ireland and our members. Our services are based on legislative and regulatory requirements in the areas of freight distribution, passenger services, health and safety, road safety and commercial fleet operational compliance. In addition, we are supporting the freight distribution and passenger services industry meet the growing demands of decarbonisation and our training and auditing services reflect this.
  • In line with new legislation, form part of the development and design of training material.
  • Assist with the identification of in-company training needs.
  • Carry out compliance audits and TruckSafe, VanSafe and PassengerSafe audits.
  • Work with management on development of guidance materials for the transport and logistics sector.
  • Effectively communicate with team members, trainers, and management.

 

Additional Requirements:

 

  • Ability to work with honesty and professional integrity.
  • Ability to work flexibly and adapt to different situations.
  • Ability to work alone or as part of a team.
  • Excellent customer relationship skills with an ability to communicate with a diverse range of individuals.
  • Ability to understand and apply principles, procedures, and techniques.
  • Maintain a professional image and always represent FTA Ireland in a positive and professional manner.
  • Commitment to ongoing individual learning and development.
  • Possess a full clean EU driving licence and access to a car for work purposes.
  • Ability to travel throughout Ireland with occasional periods away from home.
  • Strong computer and presentation skills.

 

To apply please email info@ftai.ie with your CV and cover letter.

Job Title: Apprenticeship Coordinator

Reporting to: Apprenticeship Project Manager

Location: Dublin North

 

Accountabilities:

 

  • Work closely with the Apprenticeship Project Manager – FTA Ireland and report on progress and development of interest in the apprenticeship to the Commercial Driving consortium steering group (CSG) & the Logistics Associate Apprenticeship
  • Lead employer and apprentice interest in the programmes
  • Provide structured reports to the Apprenticeship Project Manager on prospect for registrations to the programme
  • Work to the targets as laid down by the 2-year plan

 

Responsibilities:

 

  • Increase the number of employers registered in the ‘Transport Operations & Commercial Driving Apprenticeship (CDAP) and the Logistics Associate Apprenticeship (LAA) 
  • Increase the number of apprentices in the haulage, freight distribution & logistics sectors interested in the CDAP and LAA Apprenticeships 
  • Report on development and progress to the Apprenticeship Project Manager and the Commercial Driving consortium steering group (CSG)  
  • Provide administrative support for both Apprenticeship programmes  
  • Liaise with stakeholders to promote apprenticeships’ objectives particularly to promote the benefits of these industry led initiatives’ that promote career development, progression to other qualifications and will attract younger people and women into the industry.  
  • Develop presentations and promotional materials to be showcased at events attended by employers in the sector, teachers, schools and students for example, FTAI TMS, School Summit, College events, ETB events, World Skills, Higher Options, Career Fairs  
  • Deliver presentations to teachers, students and parents on the programmes.  
  • Meet existing FTAI members and promote the benefits of the apprenticeships.  
  • Periodically organise briefings and work with the management team of FTAI to plan these events on an annual basis.  
  • 2024 target is to have 30 new apprentices registered on the CDAP programme and 40 new apprentices in 2025.

 

Essential Skills & Attributes:

 

  • At least 2 years’ experience in the freight distribution and logistics sector
  • Ability to engage with employers and students in the promotion of the apprenticeship programmes 
  • Ability to work independently and in a team environment to promote the interests of the team to the benefit of the Apprenticeship Programme 
  • Minimum of Level 6 qualification in Business, Supply Chain & Logistics disciplines 
  • Strong presentation skills with good knowledge of PowerPoint and Microsoft 365 
  • Ability to work and engage with stakeholders 
  • Ability to lead and articulate in written and oral communications objectives and benefits of the Transport Operations and Commercial Driving Apprenticeship and drive towards higher professional standards and compliance, within the freight distribution and logistics sector. 
  • Ability to develop and maintain productive working relationships with decision makers and influencers with all transport stakeholders. 
  • A thorough understanding of the commercial fleet transport market in the island of Ireland. 
  • The role holder should have a flexible attitude with regard to their working hours. It is primarily an office-based position with some flexibility for working from home. Some travel and overnight stays will be required occasionally 
  • You may be required to perform other duties commensurate with your role/level.

 

Application contact details:

 

Interested applicants are requested to send their CV and cover letter with the subject line “Apprenticeship Coordinator” to info@ftai.ie

Job Title: Client Services Coordinator

Reporting to: Corporate Services Manager

Department: Services

Location: Dublin (Office Based)

FTA Ireland are looking to employ a Client Services Coordinator with excellent written, verbal, interpersonal and communication skills

The successful candidate is expected to be proficient, organised and have excellent time management skills with the ability to multitask and adapt in a fast-paced environment.

To ensure success, the Client Services Coordinator should understand the business operation and decision making process with a keen interest in delivering targeted and tangible results.

Top candidates will be innovative, strong decision makers and outstanding facilitators of high standards of customer service continually.

 

Essential Skills & Qualifications:

 

  • Strong account management and/or relationship building skills.
  • Demonstrate excellent written and verbal communication skills.
  • A creative mindset with meticulous attention to detail
  • Be independent, objective, and self-motivated.
  • Ability to make decisions and use own initiative.
  • Effective planning and organisation of own work schedule
  • IT literate with a good working knowledge of MS Office Suite

 

Job Summary:

 

  • To maintain, service and develop the overall relationship with FTA Ireland members.
  • To conduct the annual, renewal process for FTA Ireland members.
  • To conduct the annual, renewal process for FTA Ireland Compliance Audits
  • To coordinate the booking of training for FTA Ireland
  • To coordinate events and briefings for FTA Ireland

 

Main Responsibilities:

 

  • Maintain an effective membership database via the FTA Ireland CRM system.
  • Coordinate all FTA Ireland membership renewals.
  • Process new FTA Ireland membership applications.
  • Manage all FTA Ireland Compliance Audits, both Initial and renewals.
  • Organise and process new applications for the provision of FTAI Ireland services.
  • Coordinate and schedule the bookings for all FTA Ireland Services
  • Maintain and manage data quality.
  • Organise and coordinate all events for FTA Ireland.
  • Coordinate communications via FTA Ireland Website and social media outlets
  • Manage client inquiries via phone, email, online or in person.
  • Maintain a regular contact policy with clients to ensure client satisfaction.
  • Carry out surveys and research to evaluate client satisfaction level.
  • Prepare and work around annual budget to achieve set objectives.
  • Direct escalations to the Corporate Services Manager to ensure prompt resolution.
  • Effectively communicate with team members, trainers, and management
  • Work in compliance with company policies and procedures

 

Additional Requirements:

 

  • Ability to work with honesty and professional integrity.
  • Ability to work flexibly and adapt to different situations.
  • Ability to work alone or as part of a team.
  • Excellent customer relationship skills with an ability to communicate with a diverse range of individuals.
  • Capable of building a detailed knowledge of company goals, products, and services.
  • Maintain a professional image and always represent FTA Ireland in a positive and professional manner.
  • Commitment to ongoing individual learning and development
  • Strong computer and presentation skills

 

You may be required to perform other duties commensurate with your role/level

 

Your offer letter and/or terms and conditions state the location to which you are first appointed. Please be aware you may be transferred to work at or be required to travel to other offices/locations as appropriate.

 

Confidentiality

 

Any FTA data and information, other than that contained in authorised and publicly available documents must be kept confidential. It must not be shared with any other party without prior written consent. It is your responsibility to notify FTA where you feel that confidentiality/impartiality has or may be compromised.

 

Data Security

 

It is the responsibility of all employees to ensure that they are working in accordance with the data protection principles, and this means following all relevant company policies and procedures with regards to data security and the processing of personal data.

 

Health & Safety

 

FTA expects all staff to maintain a positive attitude to health and safety in carrying out all responsibilities and to cooperate with the Health & Safety Policy and Codes of Practice relating to Health & Safety.

 

Equal Opportunities

 

FTA is committed to providing a non-discriminatory and harassment free working environment for all its employees.

 

Customer Care

 

It is essential to always provide the highest standard of service when dealing with members and colleagues.

 

Application contact details:

 

Interested applicants are requested to send their CV and cover letter with the subject line “Client Services Coordinator” to info@ftai.ie

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FREIGHT TRANSPORT ASSOCIATION IRELAND
COMPANY LIMITED BY GUARANTEE REGISTERED No. 487041

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Address :  Freight Transport Association Ireland,
DHL Building, Airport Business Park,
Cloghran, Co. Dublin K67A0F4

Phone : +353 1 844 7516

Email : info@ftai.ie

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